Product Description
Color Chart
Can I order dresses in custom size?Any extra cost?
Yes, we offer customized size for free. Please choose “Custom Size” option when you check out and leave your detailed body measurements in order note(Please click "Special Instructions For Sellers" in cart page). Here are all measurements we need for customization.
Bust______________inch/cm
Waist_____________inch/cm
Hip_______________inch/cm
Hollow to floor______inch/cm
Height_____________inch/cm
Arm girth__________inch/cm(Need for dresses with sleeves)
Arm length_________inch/cm(Need for dresses with long sleeves)
Neck circumference_____inch/cm(Need for dresses with high neck)
Product Process
FAQ::
How long delivery will take?
Delivery Time = Processing Time + Shipping Time
Standard delivery 15-25 days
Rush delivery 7-15 days
Note: 1.For rush delivery.If you need the dress less than 7 or 15 days. Please note us the date you need the dress, we will put your order on prior schedule and make sure you receive it on time. 2.For some styles with complicate beading and hand work, it may take few more days for processing.
Do you ship to my country?
We ship to all over the world. Dresses shipped via DHL,UPS,TNT,EMS. Normally it will arrive in 5-10 days after we ship it.
What payment methods do you currently accept?
We currently accept payment via PayPal and Credit/Debit Card
Other questions you may have:
Q: Can I change the style of the dress? Any extra cost?
A: Yes, styles can be customized as your request. The cost depends on what kind of change you need. Normally it will cost extra $10-$30. Please email us for details.
Q: Do you have real stores? Where can I try the dress on? I am a bit nervous to order the dress online without trying it on first.
A: We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices. Please feel free to contact us and we are willing to give you some professional suggestions.
Q: Can I change the size and color for my dresses after payment?
A: Size and color can be changed within 24hours after you ordered .
Q: What does "hollow to floor" mean, I am hoping to put in the custom order.
A: Hollow to Floor is the length from your hollow (center of the collarbone) to the floor. When you measure it, please take the tape from your front, with bare foot. You should stand upright and your feet should keep together.
Q: Can I cancel the order after payment?
A: Order can be cancelled within 24hours after you ordered ,Over 24 hours , the order can not be cancelled anymore ,because we already started to make it . thanks for your understanding .
Warm Tips:
1. The price is only for the dress, not include any accessories such as gloves,jacket,veil and petticoat.
2. We do standard size or custom made size,the price is the same, please leave us your measurments if you choose custom made,
Please see below measuring instruction.
1) Full Bust = inches or centimeters
2) Waist =
3) Hips =
4) Length from shoulder to shoulder =
5) Length shoulder to floor = (from shoulder to floor with your shoes on)
6) Armseye(armhole)=
7) Height= (from top of head to floor with your shoes on)
8) Dress color =white or ivory
9) Dress back=lace up or zipper
Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications. Try on your dress as soon as possible without removing the tags, altering, or washing the dress. If you are returning or exchanging dresses or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
We deeply hope that you are pleased with your purchase from Dress Vision. Sinceyour feedback is very important to our business's development, we sincerely invite you to leave 5-stars positive feedback for us if you are satisfied with our product and service. It`ll just take you one minute. Please don't hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction. If you are not satisfied when you receive the dress , please feel free to let us know, we will try our best to resolve the problem for you
1. As an honest seller,we guarantee the dress will be 90%- 99% same as original picture shown. If you want&nb sp;100% exactly same, please forgive. No two exactly same l eaves in the world. We can not guarantee, so please do not place the order if you still insist 100% similari ty. Thanks for your undertstanding.
2. Dresses does not include any accessaries such as&n bsp;veils, gloves, petticoat inside and so on.Bidding is only for the dress!If you want accessaries, please contact us!
3.Customized Size (Including Plus Size)/ Colorneed extra fee USD30.00.
4. Any changes of Size/Color/Special Request are not acceptable after order placed exceeds 24 hours.
5. If you want to cancel the order: We accept full refund within 24 hours after you placing the order; there is just 50% partial refund after you place the order more than 24 hours(the 50% is the cost of our material).
6. We Promise Shipping Dress within 10-15 days(not big order), usually shipped by Aliexress standard shipping way and this is free.
Delivery Time: 15-30 working days to major destinations, not remote countries.
If you need urgent, please contact us to ship by fast shipping(like DHL,Fedex...), but this need you pay extra fee. otherwise we will insist shipping by post air mail.
Your satisfaction is of the most importance to us.
Upon the arrival of your package, we encourage you to check and make sure that the dress or clothing has been made to the standard size or custom measurements that you specified. Try on your dress or clothing as soon as possible without removing the tags, altering, or washing the dress. If you are returning or exchanging dresses, clothing, or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
Dear, desses by custom-made All of them by hand sewing and they need long time to transport, there maybe a little sequins/beading/crystal/feather/flowers fall off, it not belong to quality issues, please kind to understand it, we will do the best for you, we are sincerly hope you can love it, thank you so much!
1.Sizing or Fit Issues
As all of our dresses are hand-sewn and customer tailored, the finished gown may vary by approximately 1 inch in the specified measurements.
To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily. If you find the products are not suitable for you and have questions, you can contact us directly.
2.Color Mismatch
Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible.
3. Return Process
<1> Contact us within 7 days of receiving your order. Include an explanation and photographs documenting the reason for the return. Returns will not be accepted without prior approval.
<2> Once we approved your request, please send the item within 5 days.
<3> Refund will be returned to you by Aliexpress directly, below link will introduce:
http://activities.aliexpress.com/adcms/help-aliexpress-com/receive_refund.php
elcome to our store,
Notes:
1.The size and the color are very important to the dress,so when you choose the color and size,please make the choose as our color chart and size chart,because the size maybe a lit different with your country.
2.In general, our processing time around 7-10 working days, rush order is available too. The delivery time depends on the shipping method you choose.
3.Affected by many factors, such as cutting skills of different tailors, photography lighting, camera angles and different electronic displays, there may be minor difference between the dress you receive and the pictures above. Please allow few slight differences, which is a normal phenomenon as our dresses are replicas, thanks for your kind understanding.
4.The product does not include any accessories such as gloves, wedding veil or petticoat, price is for one dress only.
This is the size chart, you can choose the appropriate size according to your own situation.
We can also offer free custom made service, please provide us with the following size parameters.
1. Bust = ___ cm/inches.
2. Waist = ___ cm/inches.
3. Hips = ___ cm/inches.
4. Height (from top of head to the floor without your shoes) =___ cm/inches.
5. Hollow to floor with shoes =___ cm/inches.
6. If you have any other special requirements, please don't hesitate to contact us.
Please read notes below carefully before placing your order. If you have any questions, please feel free to contact us.
Shipping
Expedited Shipping such as DHL,UPS,TNT,FEDEX need 2-5 days
Standard Shipping such as the AliExpress Shipping Method need 15-45 days.
About Feedback
We very hope get Positive feedback from you,it is our motivation for continuous improvement.
THANK YOU!
Warm Tips:
1. The price is only for the dress, not include any accessories such as gloves,jacket,veil and petticoat.
2. We do standard size or custom made size,the price is the same, please leave us your measurments if you choose custom made,
Please see below measuring instruction.
1) Full Bust = inches or centimeters
2) Waist =
3) Hips =
4) Length from shoulder to shoulder =
5) Length shoulder to floor = (from shoulder to floor with your shoes on)
6) Armseye(armhole)=
7) Height= (from top of head to floor with your shoes on)
8) Dress color =white or ivory
9) Dress back=lace up or zipper
Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications. Try on your dress as soon as possible without removing the tags, altering, or washing the dress. If you are returning or exchanging dresses or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
We deeply hope that you are pleased with your purchase from Dress Vision. Sinceyour feedback is very important to our business's development, we sincerely invite you to leave 5-stars positive feedback for us if you are satisfied with our product and service. It`ll just take you one minute. Please don't hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction. If you are not satisfied when you receive the dress , please feel free to let us know, we will try our best to resolve the problem for you
Product Show
How To Measure
Size Chart
Return Policy
Return Policy
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Measures
How to Choose your measure
Size Chart
Describe the product sizes, including different SKUs’ different sizes.
Detail Shows
Describe product’s overall features and exclusive specifications, including materials.
Shipping
Cause all the dress are hand made
It will take 10-15 days usually to finish your dress
Please contact us when you have any questions
Brand Story
We are 10 years dress factory
More than 50 professional worker
All Dress are hand made
About Feedback
It will help others to choose the dress
Please leave a feedback when you like our dress
Product Show
Color Chart
Here are the three main colors of the wedding dress :White, Champagne and Ivory.
If you want to order the dress not in three main colors then we have more colors for options, see more colors as our color chart.
Size Chart
Custom Made
If You want to Custom made , please choose one size for payment , and message us your detail sizes below :
Bust: ___
Waist: ___
Hips: ____
Hollow to Hem: ___
Natural Height: ___
Height of the heels: ____
How to Measure
Here are the measurements guidance shows what sizes we need and how to take your measurements. If you are not sure about your sizes you can go for your local tailor's shop and get a professional measurements help there :)
LOGISTICS
Here are the main logistics we are using for your order, you can learn about the deivery time for each express method and well arrange your order time.
FEEDBACK
Please kindly contact us before you leaving any negative posts or setting up any disputes, tell us what are the problems with your order and we will solve the problems for you as best as we can.
Please kindly give us a 5-star to help us grow if you are satisfied with our dresses :)
Big coupon or a party of money return will be given if you feedback us postive buyer show pictures. :)
FAQ